Responsible Gaming
Gambling at an online casino is mostly done for entertainment purposes. However, there is a certain percentage of people who lose control over themselves while gambling. Before starting to play, it is important to realise that gaming shall not be viewed as a source of income or means of recovery from debts. It is useful to keep track of the time and the amount of money spent at an online casino daily.
If you think that you start spending more money than you can afford, or in case gaming starts interfering with your normal daily routines, we strongly advise to consider several measures that can help:
Control deposits, losses, and wager amounts on a daily, weekly or monthly basis
Take a break or fully exclude yourself from gambling for a set period
Reach out to trusted independent support organisations
💡 Limits can be amended at any time. A decrease in the limit takes effect immediately. An increase may only occur after email confirmation and only after the previous limit of the same type expires — to avoid rash decisions. For assistance, contact support@rickycasino.com - Support@rickycasino.com
Set a limit on your deposits for a day, a week, or a month.
Set a limit on your losses in the casino for a day, a week, or a month.
Set a limit on the total wagered amount for a day, a week, or a month.
Available for 1 week, 1 month, 3 months, or 6 months. While active: deposits are blocked and you are excluded from all promotional offers. You may still withdraw remaining funds during this period.
Applied to your account immediately. Upon expiry your account is automatically re-activated.
Available for 6 months, 9 months, or 1 year. Upon activation: your account is immediately disabled and you are excluded from all promotional offers. You will not be able to deposit or withdraw funds.
✅ To set any limit, follow the link in your account settings, use LiveChat, or email support@rickycasino.com - Support@rickycasino.com
⚠️ The loss limit and wager limit are currently not applicable for Sportsbook bets. The cooling-off limit currently does not prevent you from making a Sportsbook bet if you have an available balance.
A limit on your deposits for a day, a week, or a month.
Set a cooling-off period for a definite period of time. While active, you cannot deposit and are excluded from all promotional offers. You may withdraw remaining funds during this period. Applied immediately; account auto-reactivates on expiry.
Set a self-exclusion for a definite period. Your Player Account is immediately disabled and you are excluded from all promotional offers. You will not be able to deposit or withdraw funds while active. However, you can always initiate a manual withdrawal via customer support.
You may also contact our Support Team at support@rickycasino.com - Support@rickycasino.com and inform us about your decision to stop gambling at the website for a certain period of time. We will take all measures to block your access to your user account and make sure that you receive no promotional materials.
Indefinite self-exclusion: the funds remaining on balance will be paid according to the casino limits.
Definite period self-exclusion: the funds remaining on balance will be paid according to the casino limits only when the period of self-exclusion expires.
You may contact any of the following organisations for consultation and support:
rickycasino.com only accepts players who are at least 18 years old and uses all available methods to stop any attempts of minors to register and play at our casino. The casino reserves the right to ask for proof of identity and in case the player has not reached the legal age to play, access to the website will be denied.
However, we realise that due to the wide availability of Internet, people under age still have a chance to register and play at an online casino. We therefore strongly encourage parents to cooperate in protecting their children from free access to gaming websites.
There is special software that can help in this matter. Please visit the following websites for more information:
18+ only. rickycasino.com is owned and operated by Novatrix SRL, incorporated under the laws of Costa Rica with company registration number 3-102-893958. Registered address: Province 03 of Cartago, County 07 of Oreamuno, Potrero Cerrado, North Side of Manuel Avila Camacho School, Costa Rica. Operating under E-gaming licence No. 0000002 issued by Tobique Gaming Commission. For responsible gambling support: Gambling Help Online 1800 858 858 · gamblinghelponline.org.au - Link · gamblingtherapy.org - Link