Licence & Regulatory Information
This page contains the full licensing and regulatory details for rickycasino.com, including operator registration, licence authority, compliance requirements, and player protection mechanisms. All information on this page reflects the current legal structure of the platform as of the date shown in the Terms and Conditions.
Novatrix SRL · Province 03 of Cartago, County 07 of Oreamuno, Potrero Cerrado, North Side of Manuel Avila Camacho School, Costa Rica · Postal code: 30703
rickycasino.com is owned and operated by Novatrix SRL — a company incorporated under the laws of Costa Rica with company registration number 3-102-893958. The registered address is Province 03 of Cartago, County 07 of Oreamuno, Potrero Cerrado, North Side of Manuel Avila Camacho School, Costa Rica.
Novatrix SRL operates as a Costa Rica-based iGaming company under a remote gambling licence issued by the Tobique Gaming Commission. The company’s portfolio includes rickycasino.com and other licensed brands operating under the same E-gaming licence framework.
The casino platform runs on SOFTSWISS infrastructure — a widely deployed iGaming engine used by hundreds of licensed online casinos globally, providing stable game aggregation, payment processing, account management, and PWA mobile application functionality.
The Tobique Gaming Commission (TGC) is an independent regulatory body established by Tobique First Nation — a sovereign Indigenous government located in New Brunswick, Canada — under the Tobique Gaming Act of 2023.
Tobique First Nation (also known as Neqotkuk) is one of six Wolastoqiyik (Maliseet) Nation reserves in New Brunswick. It is a self-governing Indigenous authority with its own legislative framework covering e-commerce gaming and interactive gambling services for both domestic and international players.
The Tobique Gaming Commission emerged as one of the primary licensing frameworks for international online casino operators following the 2024 reforms to the Curaçao iGaming licensing system. The Commission’s stated purpose is to provide regulatory oversight that ensures player safety, operator accountability, and responsible gambling standards.
Operators licensed under the Tobique Gaming Commission are required to implement and maintain the following compliance standards. Novatrix SRL, as the operator of rickycasino.com under licence No. 0000002, is bound by all of these requirements:
Full Know-Your-Customer and Anti-Money Laundering procedures. Identity verification required before withdrawals. Source of Wealth checks for larger transactions.
256-bit SSL encryption on all transactions and account data. No third party can intercept data in transit.
All games must use independently certified Random Number Generator technology. RTP figures must be publicly accessible within each game.
Deposit limits, loss limits, session timers, cool-off periods, and self-exclusion must be available to all account holders at no cost.
An independent Alternative Dispute Resolution partner approved by the TGC must be available to players for escalating unresolved complaints.
Player funds must be held separately from operational funds. Financial reporting mechanisms verify the operator’s capacity to meet withdrawal obligations.
rickycasino.com is an offshore platform. It is not licensed by an Australian authority and does not hold a licence issued by the Australian Communications and Media Authority (ACMA) or any other Australian regulatory body.
Under Australian law — specifically the Interactive Gambling Act 2001 (IGA) — it is not illegal for Australian residents to access and play at offshore online casinos. The Act targets operators providing certain services to Australians without a local licence, but does not criminalise individual players for accessing offshore sites.
A practical consequence of the offshore status relevant to Australian sports bettors: rickycasino.com is not bound by the IGA’s in-play betting restrictions that apply to locally licensed bookmakers (Sportsbet, Tab, Betfair, etc.). Full in-play sports betting markets are available directly on-screen without the phone-call requirement that applies to Australian-licensed operators.
⚠️ Important: Australian players should be aware that rickycasino.com operates outside the Australian regulatory framework. Player disputes cannot be escalated to Australian regulators. Escalation is available through EGIS (egis.io) — the independent ADR partner operating under the Tobique Gaming Commission.
All player data and financial transactions on rickycasino.com are protected by 256-bit SSL (Secure Sockets Layer) encryption — the same standard used by banks and major financial institutions. This means all data transmitted between your device and the casino servers is encrypted and cannot be intercepted by third parties.
Banking-grade encryption on all connections
Identity verified before first withdrawal
Transaction monitoring as required by licence
All games available on rickycasino.com use certified Random Number Generator (RNG) technology. RNG certification is a mandatory requirement under the Tobique Gaming Commission licence and must be verified by independent testing laboratories (such as GLI, iTech Labs, or BMM) before any game is made available to players.
Every certified title is required to display its RTP (Return to Player) percentage in the in-game information panel. RTP is the long-run statistical percentage of all wagered money a game is designed to return to players over millions of rounds — it is not a guarantee for any individual session.
Crash games from Spribe (including Aviator) use a provably fair algorithm — a cryptographic method that allows any player to independently verify the outcome of any round using the round’s publicly available hash. This goes beyond standard RNG certification by making the fairness of each individual result mathematically verifiable.
Player complaints follow a two-step process:
Submit your complaint directly to the rickycasino.com support team via live chat or email at support@rickycasino.com. The team will handle your complaint and escalate internally if not resolved immediately. Only the Account Holder may file a complaint.
If dissatisfied with the internal outcome, escalate to EGIS — the independent Alternative Dispute Resolution body approved by and operating under the regulations of the Tobique Gaming Commission.
Website: egis.io - Link
Email: disputes@egis-adr.com
In any dispute regarding game results, the casino’s server logs and records are final and binding. If there is a discrepancy between what appears on your screen and the server record, the server record prevails. Any claim must be filed within one (1) year of the event — claims after this period are deemed waived.
As a condition of the Tobique Gaming Commission licence, rickycasino.com is required to make the following responsible gambling tools available to all registered players at no cost:
Daily, weekly, or monthly caps. Decreases apply immediately; increases require a cooling-off period.
Cap total losses per period. Access to real-money games suspended once limit is reached.
24 hours to 6 weeks cool-off, or extended self-exclusion blocking both casino and sportsbook.
Reality check notifications at chosen intervals. Tracks time and money spent per session.
18+ only. rickycasino.com is owned and operated by Novatrix SRL, incorporated under the laws of Costa Rica with company registration number 3-102-893958. Registered address: Province 03 of Cartago, County 07 of Oreamuno, Potrero Cerrado, North Side of Manuel Avila Camacho School, Costa Rica. Operating under E-gaming licence No. 0000002 issued by Tobique Gaming Commission. Offshore platform — not licensed by an Australian authority. Gambling involves financial risk. For responsible gambling support: Gambling Help Online 1800 858 858 · gamblinghelponline.org.au - Link · gamblingtherapy.org - Link